View this email via your browser

The 10 most important things in the world right now Hello! Here's what's happening on Friday.

I've worked in tech for 22 years -- and it's clear we're living in an 'addiction economy' Tech juggernauts like Facebook and Google depend on people's eyeballs staying glued to their devices.

Amazon dominated online shopping in the US in 2017 -- and it wasn't even close The company launched new features for customers, greatly expanded its private-label assortment, expanded into physical retail with the purchase of Whole Foods, and responded aggressively to competitors.

North Korean soldier who defected has been granted Choco Pies for life -- a snack Kim Jong Un hates The North Korean soldier who recently defected has been promised a lifetime supply.

Optus is being sued for allegedly misleading 20,000 customers over the NBN Competition regulator the ACCC has begun legal action against Optus, alleging it misled around 20,000 customers over two years about the need to move quickly from its existing HFC network to the NBN.

Naomi Simson pulled me up for calling her a businesswoman -- here's why she wants to be called a businessperson The choice of language is an important part of communication.

Here's how Westfield plans to take on Amazon online Westfield's new retail tech spinout OneMarket is set to reshape the traditional shopping landscape.

Inside Emirates' new first class suites with virtual windows and NASA-inspired seats Emirates has a new cabin in its Boeing 777-300ER. Wonder what it's like? Zach Honig flew first class and got a first-hand look.

Why duck and pinot noir is one of the world's greatest wine matches Think legendary partnerships such as Lindwall & Miller, Lillee & Thomson, Bradman & Ponsford, and Hayden & Langer.

9 things customers can do to get better customer service this Christmas Ever experience terrible service from a grumpy salesperson? It sucks, right? And it's contagious, dragging consumers down with them.

Business Insider Australia © 2017 Allure Media Unsubscribe • Email to a Friend • Privacy Policy